Customer Lifetime Value (CLV) Calculator
Harvard Business Publishing strives to make all of its products compliant with accessibility guidelines. The online tool you are using is not screen-readable due its complex and non-linear nature. If you encounter accessibility issues please contact us at: Thank you.
© 2014 Harvard Business School Publishing. Harvard Business Publishing is an affiliate of Harvard Business School.
Customer Lifetime Value (CLV) Calculator
Average number of purchases per year |
Average gross margin |
Direct marketing costs per customer per year |
Average discount rate |
Average spend per purchase |
Acquisition response rate |
Average customer retention rate |